Reid G. Smith

Reid G. Smith

 

Enterprise Content Management Director, Marathon Oil Corporation. Houston, TX USA.

Marathon Oil Corporation is engaged in the worldwide exploration and production of crude oil and natural gas, as well as the domestic refining, marketing and transportation of petroleum products.

Dr. Smith received the Ph.D. in Electrical Engineering from Stanford University for his work on the "Contract Net" approach to distributed problem solving. He also holds B.Eng. and M.Eng. degrees in Electrical Engineering from Carleton University. He is a Fellow of the Association for the Advancement of Artificial Intelligence and has authored more than fifty published papers.

Languages: English, French.

Note: In the following, links are emboldened when the source material can be found on www.reidgsmith.com.


Work Experience

• 2007-  Enterprise Content Management Director, Marathon Oil Corporation. Houston, TX USA.
• 2003-2007 Managing Director, R.G. Smith & Associates. Missouri City, TX USA.
• 2003-2007 Senior Vice President, Information Solutions, Medstory. Foster City, CA USA.
Medstory is a "vertical search" company whose initial focus is health and medicine. The approach is to use Artificial Intelligence techniques to synthesize the meaning of each user search in the context of health and medicine, and then use this knowledge to help the user refine and guide the search. Medstory was acquired by Microsoft in February, 2007.
• 2003-2007 Senior Advisor, APQC. Houston, TX USA.
APQC is an internationally recognized resource for process and performance improvement that helps organizations adapt to rapidly changing environments, build new and better ways to work, and succeed in a competitive marketplace. APQC works with its member organizations to identify best practices, discover effective methods of improvement, broadly disseminate findings, and connect individuals with one another, and the knowledge, training, and tools they need to succeed.
• 1998-2002 Vice President, Knowledge Management, Schlumberger Limited. Houston, TX, USA.
Schlumberger is the world's leading oilfield services company supplying a wide range of products and services from formation evaluation through directional drilling, well cementing and stimulation, well completions and productivity to consulting, software, information management and IT infrastructure services that support core industry operational processes. Company Statistics (as of 2003): $18B revenue, 50,000 people of 140 nationalities, operations in 100 countries.
Initiated and led the worldwide knowledge management program. The bottom line contribution has been estimated by line management to exceed $200M per year.
Schlumberger was twice named to the Most Admired Knowledge Enterprises (MAKE) list of top 20 global companies and was awarded the 2002 Wharton-Infosys Business Transformation Award for an initiative-led Business Transformation. The Working Council for CIOs recognized the work in a number of reports, including the following: "Enterprise Portal Architecture: An Emerging Compact Between Corporate IT and the Line" and "Building the Ship While Sailing: Question #6 - What Are the Attributes of World-Class End-to-End E-Business Infrastructure?"
The work has also been recognized in several APQC benchmarking studies, including "Building and Sustaining Communities of Practice", "Managing Content and Knowledge", "Measuring the Impact of Knowledge Management", and "Expertise Locator Systems."
• 2001 Leader, Knowledge Management and Collaboration Practice, Schlumberger Information Solutions. Houston, TX, USA.
From 2001, the Schlumberger's internal knowledge management capabilities formed the basis of a commercial Knowledge Services business.
• 1994-1998 Vice President and Director, Schlumberger Cambridge Research. Cambridge, England.
Managed advanced development center for Schlumberger's Oilfield Services business. This included a wide variety of scientific disciplines and technologies (e.g., software, fluid dynamics, chemistry). Led development of technology roadmaps, resulting in a medal awarded by an international engineering society.
• 1989-1994 Vice President and Director, Schlumberger Laboratory for Computer Science. Austin, TX, USA.
Started and managed Schlumberger's advanced software development center, with units in the United States and in France. Led the effort to improve software quality and software development productivity across the company. Initiated and carried out advanced development projects for new software products and services. Technologies included high-performance computing, artificial intelligence, and 3D visualization.
• 1987-1988 Director, Schlumberger Palo Alto Research. Palo Alto, CA, USA.
Managed advanced development center for Schlumberger's technology business. Technologies included M-CAD, E-CAD and ATE.
• 1987 Program Manager, Knowledge-Based Computer-Aided Engineering, Schlumberger Palo Alto Research. Palo Alto, CA, USA.
• 1981-1987 Program Leader, Knowledge-Based Systems, Schlumberger-Doll Research. Ridgefield, CT, USA.
• 1974-1981   Defence Scientific Officer, Defence Research Establishment Atlantic. Dartmouth, Nova Scotia, Canada.
• 1969-1974 Royal Canadian Navy, Seconded to Defence Research Establishment Atlantic. Dartmouth, Nova Scotia, Canada.


Education


Professional Organizations


Publications

Lectures

  • MaraView – Marathon’s Enterprise Content Management Solution. Presented at Microsoft Global Energy Forum 2010 , Houston, TX, 21 January, 2010. pdf
  • Strengthening Information Management for Reduced Risk. (Reid G. Smith and Russell Stalters). Presented at Oil & Gas Exchange London 2008, London, England, 18 November, 2008. pdf
  • The New Communications World. (Karen V. Strong and Reid G. Smith). Presented at Managing Electronic Records 2008, Chicago, IL, 19 May, 2008. pdf
  • Measuring KM Activity and Progress. (Vincent I. Polley and Reid G. Smith). Presented at Knowledge Leadership Forum 2007, New York, NY, 27 April, 2007. pdf
  • Lessons Learned in Cross-Cultural Knowledge Sharing. Presented at American University Intercultural Management Institute Annual ConferenceBest Practices and New Directions in Intercultural Relations: A Forum for Business, Education, and Training Professionals, Washington, DC, 16 March, 2006. pdf
  • Knowledge in Action. Presented at Trinidad & Tobago Institute Of Technology (TTIT), 2 April, 2004. pdf
  • What's Next for Knowledge Management? Evolution and Revolution. (Reid Smith and Guillermo Arango). Presented at APQC’s Ninth Knowledge Management Conference – Getting Results from Knowledge Management: Real-World Best Practices. Grapevine, Texas 7 May, 2004. pdf
  • Knowledge in Action. Presented to the Whitehall & Industry Group, London, England, 9 December, 2003.
  • Retaining Practical Knowledge: Proactive Strategies To Deal With A Shifting Work Force. Presented at the Planned Parenthood Health Care Institute, San Francisco, CA, 1 May, 2003.
  • Practical Knowledge Management at Schlumberger – InTouch. Information Management Forum. IT – Leading the Enterprise's Return to Innovation, San Diego, CA, 10 February, 2003.
  • Connecting People, Sharing Knowledge: Schlumberger Excellence in Educational Development. 2002 CEO Forum on Sustainable Business, San Jose, CA, 16 October, 2002.
  • Practical Knowledge Management at Schlumberger: InTouch. Virtual Communities Conference, London, England, 17 June, 2002.
  • Conference Chairman. Knowledge Management in Oil & Gas, London, England, 23-24 May, 2002.
  • Panel Member: CKO Panel - The Buyer Perspective. KM & Communities 2001 East, New York, NY, 11 December, 2001.
  • Using Global Knowledge Networks to Make a Quantum Leap in Operational Efficiency. Presented at the Interactive Energy Conference, Houston, TX, 6 December, 2001.
  • Communities of Practice: Building and Sustaining Knowledge Networks to Drive Business Results (with Bob Newhouse (APQC). Presented at KMWorld 2001, Santa Clara, CA, 30 October, 2001.
  • Next Generation Knowledge Management at PDVSA (with Cindy Hubert, APQC). Presented at the Third PDVSA KM International Forum,, Caracas, Venezuela, 16 October, 2001.
  • Knowledge Management in Oil & Gas. Presented at the 1st Repsol-YPF Exploration and Production Technical Congress, Madrid, Spain, 26 September, 2001.
  • Knowledge Management at Schlumberger. Presented at the Leveraging HR through Knowledge Management seminar, Confederation of Indian Industry, Mumbai, India, 3 April, 2001.
  • Knowledge Management - The Road Ahead. Presented at "Unleashing the Power of Partnerships", the 2nd Conference & Expo of the Staff Exchange Program of The World Bank Group, Washington, D.C., 9 May, 2001.
  • What's Required in Knowledge Technologies - A Practical View. Presented at the Knowledge Technologies Conference, Austin, Texas, 6 March, 2001.
  • Vincent Polley and Reid Smith. KM in the Legal Community: The Schlumberger LawHub. Presented at APQC's Fifth Knowledge Management Conference -Taking Knowledge and Best Practices to the Bottom Line. Las Vegas, 8 December, 2000.
  • Technology Support for Communities of Practice. Presented at the American Productivity & Quality Center Knowledge Transfer Session - Successfully Implementing Knowledge Management, Houston, Texas, 8, February, 2000.
  • The Road Ahead to Real-Time Knowledge Management. Presented at the Geonetix Conference, Houston, Texas, 28 October, 1999.
  • A Roadmap for Knowledge Management. Presented at the National Conference of the Association for the Advancement of Artificial Intelligence, Orlando, Florida, 20 July, 1999.
  • Knowledge Management. Presented at the Arthur Andersen Energy Symposium, Session on Knowledge Management in the Energy Industry, Houston, December 8, 1998.
  • Knowledge Management. Presented at the Technology Ventures Congress, Glasgow, Scotland, October 30, 1998.
  • W. E. Preeg, R.G. Smith, and D. E. O'Brien. Advances in E&P Technology That Extend the Development of Conventional Hydrocarbons. Presented at the 17th Congress of the World Energy Council, Houston, Texas, 13-18 September, 1998.
  • R&D Management: From Distributed to Virtual.  Presented at the International Quality and Productivity Centre Conference on Managing The Virtual Laboratory: Moving towards 5th Generation R&D, London, UK, February, 1998.
  • Technology Challenges in Well Construction and Well Productivity.  Offshore Drilling Technologies Workshop - From Today Through To Tomorrow, Aberdeen, UK, November, 1997.
  • The Road Ahead to Real-Time Reservoir Management.  Technology Foresight Lecture, Royal Society of Edinburgh, UK, 17 April, 1997. (Variants were presented at Heriot-Watt University, Edinburgh, 18 April, 1997 and at the GeoQuest European Client Forum, Prague, Czech Republic, 2 May, 1997.)
  • Networks and the Web in an International Technical Company.  Technology Strategy Forum, IBM Hursley Park, UK, April, 1997.
  • Research and Development Methodology at Schlumberger.  International Quality and Productivity Centre Conference on Performance Measurements for R&D, London, UK, July, 1996 and December, 1996.
  • Transforming R&D into a Customer-Focused Organization.  5th Conference on Global Business Issues of Technology and R&D, Management Centre Europe, Brussels, Belgium, June, 1996 (with V. Reichert).
  • New Technology for Reservoir Optimization.  5th Annual Conference on Advances in Reservoir Technology (ART '96), London, UK, March, 1996.
  • Technology Strategy for Schlumberger Oilfield Services.  Petroleum Science and Technology Institute Forum, Edinburgh, UK, November, 1995.
  • Panel Member: Industrial case histories, SmithKline Beecham Pharmaceuticals Symposium on Assessment of the Value of R&D in Creating National and Corporate Prosperity, Cambridge, UK, October, 1995.
  • New Frontiers for Schlumberger.  Cambridge University Petroleum Engineering Conference, September, 1995, Cambridge, UK
  • Redesigning R&D for Improved Oilfield Economics.  AAPG International Conference and Exhibition, Nice, France, September, 1995.
  • Panel Member: Information Technology, Stanford Computer Forum, Stanford, CA, USA, February 1994.
  • Keynote Speaker: Artificial Intelligence in the Oilfield: A Schlumberger PerspectiveArtificial Intelligence in Petroleum Exploration and Production Conference, Texas A&M University, College Station, TX, USA, May, 1990. (145 KB) pdf
  • Panel Member: Review of 1989 Innovative Applications of Artificial Intelligence Conference, International Joint Conference on Artificial Intelligence, Detroit, MI, USA, August, 1989.
  • AI at Schlumberger, AAAI National Conference, Panel on Results from a Study of the First Wave of Expert Systems Applications to Business, Saint Paul, MN, USA, August, 1988.
  • Knowledge-Intensive Development Environments.  IFIP WG10.1 Workshop on Concepts and Characteristics of Knowledge-Based Systems, Mt. Fuji, Japan, November, 1987.
  • Reusability In An Object-Oriented Programming Environment.  AMCEE/NTU Software Reuse Seminar (Satellite Broadcast), Palo Alto, CA, USA, October, 1987.
  • Form and Content in Knowledge-Intensive Development EnvironmentsIEEE CompCon, Panel on Future Knowledge Engineering Environments, San Francisco, CA, February, 1987. (1 MB) pdf
  • Knowledge-Intensive Development EnvironmentsAAAI National Conference, Panel on Future Directions for Expert Systems, Philadelphia, PA, USA, August, 1986. pdf
  • Representation in Knowledge-Based SystemsAI Europa, Wiesbaden, Germany, September, 1985. (3.6 MB) pdf
  • Information Appliances: Relevant Artificial Intelligence ThemesNational Computer Conference, Panel on Trends in Computer Systems Technology, Chicago, IL, USA, July 15, 1985. (2.8 MB) pdf
  • Substrates for Log Interpretation and Interpretation Development.  AAPG Research Conference on Knowledge-Based Geologic Information Systems, Keystone, CO, USA, May, 1985 (with Eric Schoen and Gilles Lafue).
  • Computational Description of Depositional Environments.  AAPG Research Conference on Knowledge-Based Geologic Information Systems, Keystone, CO, USA, May, 1985 (with Robert Young and Gordon Pirie).
  • Knowledge-Based Systems: Concepts, Techniques, ExamplesCanadian High Technology Show , Ottawa, ON, Canada, May 8, 1985 (half-day course). (6 MB) pdf
  • Artificial Intelligence Methods In Well Logging: Substrates and Systems.  International Conference on Artificial Intelligence Potential for Applications, La Chartreuse de Villeneuve-les-Avignon, France, October, 1984.
  • Knowledge-Based System Technology and Well Logging.  5th Generation Computing and Expert Systems Conference, Calgary, Alberta, Canada, September, 1984.
  • An Expert System For Dipmeter Interpretation.  Society of Exploration Geophysicists Symposium, Las Vegas, NV, USA, September, 1983.

Articles


Teaching

• 1987  Tutorial Lecturer: Expert Systems Project Management (with B. G. Buchanan). American Association for Artificial Intelligence National Conference.
• 1985 Tutorial Lecturer: Knowledge-Based Systems: Concepts, Techniques, Examples. Canadian High Technology Show.
• 1981 Lecturer: Artificial Intelligence (senior course). Department of Mathematics, Statistics, and Computing Science, Dalhousie Universtiy, Halifax, Nova Scotia, Canada.

Honors and Awards

• 2006  influential paper award of the International Foundation of Autonomous Agents and Multi-Agent Systems (with Randall Davis) for the 1983 paper—Negotiation as a Metaphor for Distributed Problem Solving—based on the Contract Net protocol, introduced in Smith's Ph.D. dissertation.
• 2001 Fellow of the Association for the Advancement of Artificial Intelligence. Awarded "in recognition of in recognition of his significant contribution to the science and practice of knowledge management, and his role as principal architect of the widely cited contract net methodology."
• 1998 Institution of Chemical Engineers Hutchison Medal (with G.C. Maitland). Awarded for the paper—The Road Ahead To Real-Time Oil & Gas Reservoir Management.

Patents

• 1992  Object-oriented framework for menu definition. This patent covers the use of an object-oriented taxonomy for defining the behavior and appearance of menus in a user interface.

Professional Contributions

• 2002  Special Advisor, Retaining Valuable Knowledge: Proactive Strategies to Deal with a Shifting Work Force, APQC Benchmarking Study
• 2002 Conference Chairman. Knowledge Management in Oil & Gas, London, England
• 1997-1999 Board Member, Centre for Marine and Petroleum Technology.
• 1997-1998 Advisory Board Member, Heriot-Watt University, Petroleum Engineering Department
• 1996-1997 Board Member, Marine Technology Directorate
• 1996-1998 Advisory Board Member, University of Aberdeen, Petroleum Geoscience Department
• 1993-1996 Advisory Board Member, Georgia Institute of Technology, College of Computing
• 1993-1994 Industrial Partner Advisory Board Member, National Center for Supercomputing Applications
• 1991 Chairman, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
• 1990 Co-Chairman, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
• 1989-1994 Management Board and Editorial Board Member, AAAI Press
• 1989-Present   Program Committee Member, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
• 1989-1991 Councilor, American Association for Artificial Intelligence
• 1989 Program Committee Member, American Association for Artificial Intelligence Spring Symposium: Knowledge System Development Tools and Languages
• 1988 Program Chairman, American Association for Artificial Intelligence National Conference
• 1987 Program Committee Member, American Association for Artificial Intelligence National Conference
• 1987 Panel Moderator, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications (OOPSLA'87): Design Methodology for Object-Oriented Programming. Orlando, FL, USA, October, 1987. Introduction pdf
• 1986 Workshop Chairman, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications (OOPSLA'86): Object-Oriented Graphics and User Interfaces Portland, OR, USA, September 29, 1986. pdf
• 1986-1987 Program Committee Member, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications
• 1986-1987 Program Committee Member, International Conference on Expert Database Systems
• 1985-1994 Editorial Board Member, International Journal of Expert Systems
• 1984 Organizer, Distributed Artificial Intelligence Workshop
• 1982 Program Committee Member, National Conference of the Canadian Society for Computational Studies of Intelligence / Société Canadienne pour Etudes d'intelligence par Ordinateur (CSCSI/SCEIO)
• 1967-1968 Student Branch Chairman, Institute For Electrical And Electronics Engineers, Carleton University

Reflections on Knowledge Management

 Critical Success Factors

The main challenge in sustaining a high-performance knowledge management program is to nurture a knowledge-sharing culture that produces bottom-line results. See what it takes to succeed.

 Drug Industry Workshops

The New Thinking workshop series sought to create a knowledge network aimed at developing breakthrough ideas that enable pharmaceutical and biotechnology companies to achieve the next level of performance – and accelerate the transformation of the drug industry.

 Glossary

What is knowledge management? How about knowledge, information and data?

 Knowledge Connections

Knowledge management is about connections. Who you know is as important as what you know. Learn how to build the robust connections important for knowledge management.

 Measuring Progress in Knowledge Management Programs

Measurement is a means for demonstrating the progress of your knowledge management program. It is essential for continued organizational support, for understanding what is working, and for determining what needs to be changed to ensure the expected benefits are realized.

 Knowledge Management in Legal Departments

KM is being pursued in in-house legal departments and in law firms. Typical goals include: increasing efficiency, providing consistent service, working effectively as a global team, accelerating professional training & development, and improving recruiting, morale and employee retention.

Power = KnowledgeShared

According to the old adage, one plus one equals three. See how the power of an organization is exponentially related to its shared knowledge.

 Reading List

Useful books for the new or seasoned knowledge manager.

Last Updated: 04-Feb-2010